Creating Categories on your Knowledge Base
Creating categories is a tidy way to organise lots of files.
These can be assigned to specific roles, or the entire workspace, allowing you to control who is able to see what.
Head over to the Knowledge tab, which can be found on the left (or in "More" on Mobile Devices)
Click "Create" and then "Create Category".
These can be assigned to specific roles, or the entire workspace, allowing you to control who is able to see what.
How to create a Category
Head over to the Knowledge tab, which can be found on the left (or in "More" on Mobile Devices)
Click "Create" and then "Create Category".
Updated on: 03/09/2023
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