If you see this article, this means you are invited to use Hyra as a Workspace Administrator or you are the Workspace Owner. This is not a quick start guide but rather, it is a guide to help you review the features of Hyra and how can it help your use-case.
Hyra's Features
Before we get started, let us first understand the features of Hyra to help you understand which features will you use the most.
| Feature | Description |
|---|---|
| Activity Tracking | Automatically logs in-game time and tracks how many minutes staff members spend actively working to ensure they meet activity quotas. |
| Sessions | Allows communities to schedule, book, and track attendance for training sessions and shifts, eliminating the need for manual spreadsheets or unreliable task boards. |
| Views | Staff views are how workspace admins can view information about their employees all at once. Hyra’s design is made to help you efficiently manage your community. |
| Time Off | Hyra’s Time Off feature allows your staff to file an Inactivity Notice that let your department know that they will be gone for some time. |
| Directory Profile / Logbook | Directory Profile on Hyra are how workspace admins can view information about each of their employees.Logbook allows you to log all of the actions taken to the staff. From warnings, promotions, demotions, even username changes. |
| Knowledgebase | Knowledge allows your staff to find all company content within one place. |
| Assignments | Assignments in Hyra allows you to give out tasks to your staff. At the end of the week it will be automatically checked and recorded. |
| Feedback Portal | The Feedback Portal is a public site where any registered Hyra user can post feedback, like feature requests or bug reports. |
| Auto Ranking | Use Hyra's Auto Ranking to carry out actions in your group automatically. From ranking and shouting all from your own application. |
| Developer API | The Hyra Developer API allows you to expand on Hyra's capabilities by integrating into into your own tooling. |
| Trello Integration | You can sync information from Trello card comments onto Hyra, such as warnings, suspensions, demotions, terminations and notes. If you're fully Hyra for your logbook, you won't need this feature - it's only for those who have a hybrid setup. |
All of these features can be configured to fit with your community policies by simply going to the Workspace Settings (⚙️) found at the lower-left corner of the app. To understand how a specific feature works, we recommend looking at the Administrator Guide which is a curated section focused on helping administrators configure Hyra via the Workspace Settings.
Meanwhile for developers, you can find the full list of our available API Endpoints by going to https://api.hyra.io/docs.