Question 1

Add Birthdays to your Hyra

Accepted Answer

When you first join a workspace, Hyra will prompt you to fill in some details to enhance your experience. One of the questions this asks you is your birthday.

| If you don't have access to the 'Staff' tab, you'll need to reach out to someone in your group to get the birthday added manually.

How to add a birthday

To add a birthday, go to Staff by clicking the Staff button.

Search, select or find the user you wish to add the birthday to.

In Directory Profile locate the 'Birthday' field. Click the ✏️ button to edit their birthday.

Question 2

How to invite to Hyra

Accepted Answer

Hyra's members system works by using roles instead of invites. You don't need to send anyone any invite links like you might do with apps like Discord.

How To Invite Roles To Your Hyra Workspace

Having roles in your Hyra Workspace can help you organise your conversations better. Inviting roles is an easy process and only a few steps are involved. Here's a step-by-step guide on how to invite roles.

| Only Workspace Admins can change the configuration of the Workspace. If you're not a workspace admin, you can't make these changes

Step 1: Go To Settings

The first step is to go the Settings page. This page is accessible via the navigation bar from any page in your workspace.

Step 2: Then Go To Roles

Once you're in the Settings page, you will need to go to the Roles page. This page is located in the side menu of the Settings page.

Step 3: Click Create Role or Edit An Existing Role

On the Roles page, you will find an option to either create a new role or edit an existing one. To invite roles to your Hyra Workspace, you will need to create a new role or adjust an existing one.

Step 4: Add The Roblox Group Roles You Require To Your Role

On the new role page, you will need to add the Roblox group roles you require to your role. This involves selecting the roles from the list of available roles within the Roblox group.

Step 5: Configure The Permissions

Once you have

Question 3

How much is Hyra and how can I pay?

Accepted Answer

Hyra accepts many payment methods globally, to give customers a choice to pay the way they want to.

In the United Kingdom, United States, Canada, New Zealand, Israel and Australia, Hyra partners with Stripe for secure and easy payments.

All payments in these regions are inclusive of tax, unless otherwise stated.

United Kingdom: £9.99/month
United States: $9.99/month
Canada: CA$13.99/month
Australia: A$14.99/month
New Zealand: NZ$16.99/month
Israel: ₪38.99/month

For all other countries, Hyra partners with Paddle for global compliance. You'll be charged $9.99 USD a month if billed by Paddle.

| Please note that promotional coupon codes cannot be used outside of the United Kingdom, United States, Canada, Australia, New Zealand and Israel. This is due to technical limitations.

Question 4

How to use Developer API

Accepted Answer

The Hyra Developer is a REST based API that allows you to make changes to your workspace programmatically. It's currently in beta, and can be enabled by creating an API key in your Workspace Settings.

||| Developer apps have all permissions on your workspace, so keep your API key secure.

Documentation

An API reference can be found at https://api.hyra.io/docs.

At the moment, there are no walk through guides for the API, but if you have a technical question, just send us a chat.

Authentication

To authenticate with the API, use Bearer authentication.

Authorization: Bearer <your api key>

API Base URL

All requests should be made to https://api.hyra.io.

Ratelimits

During the beta, a global ratelimit of 10 requests per second is active.

Question 5

Why does Hyra cost money?

Accepted Answer

Navigating the vast ecosystem of Roblox can be daunting for any developer or creator. From design to moderation, every aspect requires meticulous attention. That's where tools like Hyra, the Roblox human resources manager, come into play. By offering specialised solutions for HR tasks within Roblox, Hyra has become a go-to tool for many. But why is Hyra a paid product? Let’s delve into the reasons:

Funding drives innovation

One of the primary reasons lies in the motivation for developers. In the absence of a revenue model, developers often find little reason to innovate and enhance the software. An income stream not only ensures the sustenance of the platform but also inspires developers to continually improve and optimise.

Maintaining our best in class customer service

As the user base of a product grows, so does the complexity of catering to the diverse needs of its users. With a larger user base, customer satisfaction scores (CSAT) often dip. Charging for the product helps limit its user base to those who genuinely need it, ensuring better service and maintaining high CSAT scores.

Investment to expand

Developing and maintaining a software product requires capital. Without adequate funds, it becomes challenging to hire skilled professionals, invest in research and development, or even keep the software up-to-date with the latest tech standards.

Stability in cash flow

For any product or service, having a predictable cash flow is vital. It ensures that the team be

Question 6

How to use Order Logging API

Accepted Answer

Hyra Order Logging API: Developer's Guide

Overview

The Hyra Order Logging API is an advanced, real-time solution for monitoring and managing the lifecycle of an order. It offers comprehensive visibility from the moment an order is placed to when it's ready for pickup, tracking each participant involved.

Features at a Glance

Real-time Updates: Monitor the status of orders as they progress.
Advanced Search: Retrieve orders using various filters such as username, user ID, and more.
Dynamic Order Statuses: Reflect the current state of an order with statuses tailored to your system's workflow.

Hyra API Workflow Diagram

Ready-Made Scripts

To streamline integration, we offer the HandTo System by r_r, a pre-built script solution.

Order Statuses Explained

Different systems may require specific statuses. Below is a list of statuses you can use:

handed_to: For handover events in Hand-To systems.
submitted: Indicates a cashier has placed the order.
waiting_for_preparation: The order is queued for preparation.
finding_new_colleague: Assigning a new preparer if the original one is unavailable.
preparing: The order is actively being prepared.
completed: The order has been finished and is ready to be de

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